We use SSL encryption technology to protect your payment information and adhere to a strict privacy policy to ensure your information is safe.
3.
Can I pay in installments?
Unfortunately, we currently do not offer installment payment options. All orders must be paid in full before shipment.
4.
What should I do if my payment fails?
If your payment fails, please check that your payment information is correct or contact your bank. For further assistance, feel free to reach out to our customer service team.
5.
Can I cancel or change my order after it's placed?
Once an order is placed, we begin processing it immediately. Please contact our customer service as soon as possible if you need to cancel or change your order, though we cannot guarantee it will be successful.
Shipping & Returns
1.
How long does shipping take?
Standard shipping is processed within 0-1 business days, with delivery estimated at 1-14 business days depending on the destination.
2.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package on the carrier’s website.
3.
What is your return policy?
We accept returns within 30 days of delivery for items in unused and original condition. Please contact our support team to initiate a return and receive further instructions.
4.
What should I do if my item arrives damaged?
If your item arrives damaged, please contact us within 48 hours with photos of the damage. We’ll assist you in either replacing the item or issuing a refund based on your preference.